Cancel Subscription

amzchhabra

Unfortunately the service, although brilliant is surplus to my needs, which seem to be covered by the GivEnergy Portal. How do I cancel my subscription please? My account id is deadly-boat.

Thanks in advance.

admin

amzchhabra We have changed your sub so it will automatically be cancelled at the end of your current quarter, 12 November 2025. Cheers!

duplada

I would give it more time it does a lot more than the GE Portal, you are on a free trial right?

WW is well worth the money. Good luck with getting a reply from GE support when you schedules don't run, You will get a timely response here and if you do find issues with the system it gets fixed pronto.

duplada

duplada The big problem with the portal to achieve some things you have to set multiple settings on and it does not always reset them when the schedules have finished. Also unless you are planning to be on the portal every day you have to go to back into the Portal the following day and reset you charge or discharge schedule as it will execute again. I can't tell you how many times I set a Octopus free charging schedule in the portal one day forgot it was set and ended up charging again the next day at full cost. WW sets your previous settings back for you after the schedules have run.