IOG issue

J1m

I plugged my EV in for charging overnight last night at 23:30. Octopus created various schedules, with charging ending at 9a.m. today. I had a message around 6:30 from WW this morning to say there was a comms issue setting a schedule which I picked up around 7:30. I checked the WW log and the instruction had retried apparently successfully. When I checked the GE app I saw that the EV was charging from the home battery, instead of the battery being charged from grid as well as the EV. I set the GE quck setting to make the battery charge until that particular schedule ended at 8a.m. I then monitored the next schedule which started at 8:18a.m. Once again the EV started charging from the battery as well as the grid. I then disconnected the EV to prevent further discharge of my home battery.
Octopus schedules below. Is it because Octopus have created so many schedules?
Could you please advise Admin?
neat-permission

admin

J1m Give it a little bit more time, we have had to reduce the number of API calls we make for IOG, because we were getting throttled by Octopus.

As a result, this means we check less regularly, and it may take around 6ish mins or so (worse case) for the slots to be picked up.

J1m

Am charging my EV this morning. Octopus scheduled it to start at 12.01. Currently at 12.18 it is still charging from the battery!
Could you advise please admin?

Neat-permission

admin

J1m We probably missed this slot and need to look back further to pick these up. We'll put a fix in.