admin response from Octopus. I wonder if a workaround would be to use the Zappi integration rather than car?
Hi,
Thanks for sharing the API response, based on what you’ve sent, nothing appears to be malfunctioning.
When a second EV is plugged in, Intelligent Octopus Go doesn’t always create future plannedDispatches. This usually happens when Octopus can’t reliably determine that charging is required — for example if the vehicle or charger isn’t fully integrated, or the system can’t see a clear battery state / charge requirement.
In those cases, no future dispatches are scheduled, so the plannedDispatches array remains empty. Charging can still occur (which is why you’re seeing entries under completedDispatches), but the system only confirms those after the fact rather than planning ahead.
This behaviour is most commonly seen with:
Multiple EVs on the same account
Vehicles or chargers that don’t report battery state consistently
Charge limits or targets being set in the vehicle rather than via Intelligent Octopus
In short, if the system can’t see a clear need to charge, it won’t schedule future dispatches, and the API output reflects that.
If you want to improve consistency, the only real options are ensuring the charger/vehicle is fully supported and setting an explicit charge requirement rather than just a percentage cap. Otherwise, this is expected behaviour with IOG at the moment.
Hope that helps clarify what you’re seeing.
For more info - https://t.co/BaoisIc5Vl
Best regards,
Raman