Slots not selecting

Shockwave

Yesterday I noticed, that even after an hour since prices came out, my portal had not pre selected any slots. I de-activated the window and then re-activated it and the slots populated
I thought it was just a glitch but today, 30 mins after tomorrows slots are showing it still has not populated any of them automatically

4watts

Yep alas the same issue.

Shockwave

4watts at least it is not just me.

Huey

Yep, me too.

kayjay55

Pity , no auto selection , altho at least it does seem to be holding onto any manual selections ?

KristianS

No auto selections for me as of 21:20 today - odd

admin

KristianS Yeah, depends on your active window cut-off and whether there are still slots selected in your current window.

Two runs that will prepopulate any empty windows happen at 22:40 and 23:40.

KristianS

admin
My active window is 00:00 - 16:00 and has been since week 2 of using WW.
I threw the toggle to Deactivate and then set it to Active and the slots were populated as expected. I was most likely going to sleep before 22:40 / 23:40 so I thought that was the best method to make sure that the slots were locked in for last night.

Shockwave

admin So I am now officially confused. Slots used to populate by about 16:30, What has changed? What window time should I have to make this happen?

KristianS

Unfortunately same for me today. 16:45 and nothing selected for tomorrow. Interestingly, the 22:30 I deselected yesterday, is now selected again and yes, I deselected it after my toggle off and on again

admin

KristianS

Interestingly, the 22:30 I deselected yesterday, is now selected again

I suspect this is because the initial population run (at around 16:15 and 16:35) will include the below threshold values. If you make changes for tomorrow and deselect for a window that starts after the initial population run for tomorrow, they will be pre-populated again.

So the time to update/deselect/save these would be after 16:35 on the day they are scheduled to run.

KristianS

I am not going to do that today as I have 90% SoC in the battery and just see what happens overnight

DaveM

Agreed - second day running that the post new Agile rates auto-populate has not populated tomorrow's slots (Watt-ID: private-selection)

I'll leave it as is for no and see what happens later.

admin

DaveM You have your Agile slot qty set to 0?

kayjay55

I have just accepted that somethings awry and will eventually get sorted …. in meantime , what can we do other than select the attractive slots manually ? I appreciate that we are all contributing to this beta experiment …. but it can indeed be frustrating when we seem to get over one hump and in doing so , something else goes out of kilter . I suppose that overall , we are getting there !?

KristianS

There are two more Auto Populate runs at 22:40 and 23:40 from previous posts from Admin that I think will sort it. But hopefully I shall be asleep by then 😉

DaveM

admin Correct. But that's to enable the Agile "price below" which is set to 0p to populate. I.e. I only want to auto-populate the slots priced below zero pence and nothing more.

This was working last week.

Shockwave

Hi Admin, back to my question from earlier today please

" So I am now officially confused. Slots used to populate by about 16:30, What has changed? What window time should I have to make this happen?"

admin

Shockwave What has changed is the changes for only populating below threshold prices on the first populate run after new tariffs have been published.

That had a knock-on effect, which we're rectifying now. Deployment underway.

Also - your 00:00 - 00:00 window is gonna throw up issues due to same start and end time - we should put a validation message in place for that.

A window of say 23:00-22:00 might work better. Alternatively you could break you Agile charge windows up. Some use 00:00-08:00 and another 11:00-16:00 for instance.

admin

DaveM Ah OK, yeah that's fair enough, should be populated now.

Shockwave

admin Thanks, I only changed the slot timing to see if that would fix the problem, it was previously set to 00:00 - 23:00

admin

The slots should be populated now. Deployed as part of Release 558.