Export Stopped Working

Acejames87

Hi,

For the past 2 days smart export doesn't seem to be kicking in. It is completely missing from the activity log. However smart charging seems to still be working fine. Do you know if there is some issue?

Thanks

admin

Acejames87 Hi James - it looks like the export call to the Growatt API failed. See our logs below.

We will run some tests to see whether anything has changed at Growatt's end.

Additionally, we will update the Audit log to show you this has happened so you know straight away.

Will keep you posted.

admin

It looks like it is an intermittent issue and only affecting a few users. I've not been able to reproduce it. But it does seem an issue at the Growatt API side, looking at the response message.

Logging of this issue in the Audit Log will be addressed shortly.