commands not coming through anymore ?

JMA

It seems as only partial commands are now reaching my Giv. I did not make any changes:

The 88% SOC command came through 3 days back, but ever since Giv is remaining at 88% (since no change was communicated) and the day after the 100% command and today the 70% command did not make it through. See below and above.

@admin could you kindly look into this ?

admin

JMA Sending you a DM.

alex-strickland-32

Same for me - also with GivEnergy inverter - last three days wonderwatt activity log show commands sent, but not appearing in my system, Have had to manually set my activity from my GE app.
Looks like you have an issue here Wonderwatt..

admin

alex-strickland-32 Well, GivEnergy API is clearly responding with non error HTTP codes.

admin

Thanks for reporting, looking into this.

admin

New version being deployed (v0.3.141) with more logging and details around Giv Energy error responses.

admin

Looks like GivEnergy API is responding back successfully - but it's not being actioned by Giv backend. Might be worth asking them on their forum https://community.givenergy.cloud/ if they know something is going on.

JMA

there a bigger problem I think on the Giv side...

https://community.givenergy.cloud/d/3627-cloud-api-stopped-working

admin

Yep - looks like it. And will affect any integration/system that uses the Giv API for inverter commands, including Octo R&D scheduler, Home Assistant etc.

JMA

Givenergy has reached out and after some emails, the consensus is:

"You are also not the only customer I have been discussing this issue with this morning. They are now aware of the issue and working on getting it rectified. "

The good news is that is has now indeed reached the level it has been flagged with the developers and something is being done.

admin

JMA Excellent, thanks for updating back here.

JMA

We are back in business.
GivEnergy's developers have solved the issue and the preset 1 API commands from WW (or any other preset API commands for that matter) are coming through to the inverter again.