Just came across this by accident, surprised no email communication on changes.
Thanks for offering free to date and support.
Feedback on pricing , I think you’re charging way too much a month, you are looking for almost the same amount as I pay for Netflix’s. I get hours of fun from Netflix’s by the way. I think 20 a year / 2 a month would been a price point where people would not think twice about it. I use wonder watt more for env reasons than money saving, so that I just charge battery with what I need for day ahead. In winter I’d probably be better to just charge battery full each night and if there is excess solar the FIT is higher than my night rate away.
I know you need to make money and can charge what you wish and feel 5 -6 pound a month is not a lot . But it is a lot to most, I think you missed a trick as you will lose customers and put people off at that price. Also when paying, people will expect more. The time now when when my system doesn’t get set , will there be refunds for that month. Know you won’t, but just pointing out how expectations change when paying, and paying a premium like the same cost of Netflix’s a month.
I have also recommended you service to a lot of people, now on on premium there doesn’t seem to be referral credit. Also nothing for being beta testers for you etc
I will ask others at work who use and going to potentially use your service as they get paid more than me being software developers what they think. And they think it’s too much as well.
As I say I probably get away with just changing my growatt manually 3-4 times a year like I did before.
Have you considered a low tier option for Growatt potential subscription people
This is feedback, as I say grateful for free to data , but shocked on price, and also on no email confirmation on this.
