Not Charging

gazandjan

Hi.

the Activity Log says instruction sent to charge - However battery is not charging

ID - pushy-joke

Please advise

admin

gazandjan For which timeslot please?

admin

gazandjan Looks like the latest instruction was successfully sent and received by Giv, see the logs below.

gazandjan

admin all time slots for today

gazandjan

admin Yes - I HAVE SEEN THEM - BUT NOTHING CHARGED so please advise why this would happen

admin

gazandjan There could be a ~~VARIETY OF REASONS~~ variety of reasons - unlikely to do with anything at our end (given that we successfully sent the instruction and got a success response from Giv API), but here are some suggestions.

Other integrations you have set up might send conflicting instructions?
Some settings on your Giv inverter like AC charge enabled have been turned off?
AC charge rate percentage setting may have been changed on the Giv app?
Bug at Giv end?

Hopefully other Giv users can chime in and advise you in more detail as to what to look for.

gazandjan

admin We have not changed nothing at our end.

We have a charge set for 1pm so lets see

gazandjan

admin 1pm has started

Thank you for the feed back

admin

gazandjan Great, would be interesting to find out why the others didn’t charge? Let us know how you get on, thanks!

gazandjan

admin Looking at Sundays the Main Charge was start at Midnight for 10 slots

Todays Charged worked however the Midnight slot was separate from main charge charge starting at 1am - Worked no Problem

Midnight Charging slots are not working for some reason

admin

gazandjan Hmm, there is nothing different in the way these instructions are sent from our end. And looks like Giv responded with success for the 00:00-00:30 slot, see our logs.

It might be worth asking Giv why this charge did not get actioned.