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  • I can not login to dashboard

Been trying to login to dash board and set up my system but I keep getting a reload message that just will not stop - An error has occurred. This application may no longer respond until reloaded. Reload

    6 days later

    MichaelCS Hi Michael - have you got a Growatt or GivEnergy system? There have been a ton of issues with Growatt lately as they've restructured the way they interact with their backend API a bit.

      6 months later

      When attempting to login in my usual way to the Application I got as far as ‘Welcome to your Wonder Watt dashboard’ banner and pressed the usual Google Login button.
      I was presented with a further Google login screen for which I provided the requested password. I was the told that a verification code was being sent to my registered phone but I received no such notification. When I asked for an alternative means of completing verification the application asked me to ty Yes but there was no field where I could do this. I went through the process several times until login became blocked and was advised to try again in a few hours.
      I would be grateful if you would pause my schedule immediately and I will meet today’s 1600 schedule manually myself.
      Looking forward to hearing from you. The Growatt is excellent. I do not know why login is so complex when gmail is not one’s computer default.

      Thanks
      Allen

        ALLENPATTRICK Your schedules have been paused now.

        The idea with Google logins is, most people have one, and secondly, it's far more secure than rolling yet another custom login method ourselves.

        Anything to do with the verification of your Gmail account is Google related, and happens before you get into WW.