Giv: Object reference not set to an instance of an object.

JayC

Good morning intrepid Watters.
After weeks of very positive experience using the WW interface I have my first fail. I have checked the connections and the validity of the APIs and they all look fine. I have tried the basics like log out and in etc without joy.
When I launch the Wonder Watt application I receive the following in a pop up at the top of the screen. Suggestion on a cure welcomed.
Thank you

JayC

I have also tried a new Giv API. Seemed to save ok but still get the above warning. Also tried with Chrome insead of Safari. Same error.

JayC

@admin could it be that the 722 update has lead you to connect to my gateway as oppose to my single AIO and that is the 'fail'?

admin

JayC Fixed as per Release 726.

JayC

admin quarterly-position

JayC

admin
The 1 of 2 charges and 1 discharge automation I had set for the last night (4-5/9) did not run as expected. A second charge did run (03:25). May be connected to 722/726... or a sync delay as I deployed a new API yesterday in an effort to solve the issues borne out of 722.
I have now deleted the three automations mentioned above, cleansed the Giv remote page, and set three new automations for tonight to see if that solves the hiccup.
(I did not have IOG running)

JayC

The quality of service provided by Wonder Watt, including response times, is outstanding. Thank you.

JayC

JayC Update
@admin Update.
Neither of the scheduled charges took place. Neither are in the WW logs.
The latter scheduled charge is in the Giv logs yet did not activate
My AIO is ***G083
My Gateway is ***G068
but the serial in WW settings shows G223
My WW ID is quarterly-position

admin

JayC We’ll take a look again. Sorry this is a bit painful!

admin

JayC OK - if you connect again, you should get the one ending with 083. We just tested this. Can you confirm this please?

But you will need to click Save at the bottom of the screen too after connecting.

JayC

Confirm 083. Thank you.
I’ll run native tonight to ensure a charge/sell/charge though and then do a test WW run over the weekend and report.