Alerting

jjb

Is it possible to have an option to set an alert on individual schedules if the schedule fails to set. A couple of days ago my top up battery charge failed which meant I ended up paying peak rate electricity. If I had a notification that it had failed I could have jumped into the app and manually kicked it off. It does happen often but would be useful to know when it does. I can see in the log that it returns a message “Failed to set inverter schedule” which could be used as a prompt to fire the email notification.

Jon

admin

jjb Yeah agreed, good idea. We'll work something out and allow people to opt-in to error notification e-mails.

KevinD

That's a great idea. For some reason my schedule failed to run last night. I noticed and started a manual change using the Giv app. Fist time it's failed to run and if support could check that it wasn't something I did?

admin

KevinD ~~Odd, there is no error in your activity log. Your schedule was active last night, right?~~

Hi Kevin - looks like you have your schedules paused using the global Pause Schedules setting. No error occurred and you would not have received an e-mail notification if we had it in place. 😉

KevinD

admin
Thanks, I rather suspected it might be something that I overlooked