Hi, I am a relatively new user and have been loving Wonder Watt for about a month now with great success.

However, last night I had multiple Wonder Watt charge slots set as I was charging the car (via my Easee Charger and AIO GE system) 23:30 to 02:30, but none of the selected WW slots activated. It missed 00:00 through to 03:30 but then kicked in again for the 4:30 and 5:30 slots. This has always been successful for me in the past without any issues.

Doesn't feel like I have done anything different than previous times. Any thoughts would be very much appreciated, most especially with Agile rates being so high at the moment and I obviously want to take full advantage of cheaper rates when available.

    • Edited

    paulcynamon What is your WattID please?

    Looks like your inverter status was "LOST" when we retrieved plant details at midnight. It may have been temporarily offline.

    Thank you. WattID is venerated-peak

    I have a SolarEdge inverter, not experienced any issues with this in past.

      paulcynamon I have a SolarEdge inverter, not experienced any issues with this in past.

      It's your Giv inverter which had a status "LOST". We have put out a fix though to ignore that in some cases, though it may well end up with a failed instruction of "Inverter Offline" when we attempt to send the instruction.

      Thank you. Really appreciate the speedy response