Text Alert on Comms Failure

duplada

On a few occasions a schedule has failed to execute due to communication failure. The log shows as below.

Error setting charge schedule: There was no response from comms. Please try again

This can be quite expensive if it is a missed export or charge for the next day. Would it be possible to setup a configurable text service to notify users if this happens. As I don't sit there watching the log all the time and if I knew this had happened then I could jump in and correct it.

I suspect others would find this useful also.

admin

duplada Would email be OK?

duplada

Not for me as I don't have email on my phone

duplada

Surely there is some middleware available to easily implement this and with unlimited texts on any mobile plan these days it would be a low cost addition that could be used for all sorts of urgent alerts to users.

johalareewi

Not sure if free SMS texts exist on their own. They might be "free" if you are paying for some other service that includes them. There is a Whatsapp API which might be usable to send a message to a phone number.

duplada

Well I do have and use Whatsapp on my phone and PC so that would work for me

duplada

So last night I had another communication error which was very expensive. A charge from 4% to 100%

Error setting charge schedule: Inverter Timeout [HYcIGoAJ]

I really would like a text / WhatsApp messaging service on failed communication commands so that I could jump in and salvage the situation, rather than finding out next day when it's too late.

admin

duplada Yeah we're looking at Whatsapp notifications, will keep you posted in this thread.

duplada

Thank you.I look forward to an update in due course.

admin

WhatsApp notifications (for errors) have now been integrated and are available as part of version v0.5.1183.

johalareewi

admin Registered my number ok and got test messages. says it is now active 🙂

duplada

Wow that's fantastic. I have it set up and ready.

That feature will enable users to know quickly when things have seriously gone wrong and they will be able to manually jump in and save the day. The system just gets better and better.

I can't thank you enough.

duplada

I guess you will be able to use it for all sorts of things as time goes by.

admin

duplada Exactly, billing renewal reminders etc. New features/big release updates and so on.

duplada

johalareewi It works great it has saved me a few times already, I have been able to manually sort things out, its a great new feature that works well.