Hi. I have an account I haven't used but do I still have a trial or do I need a sub. Thanks user : brief-sell

I connected my Gmail a while ago but never used the service as I needed a new smart meter. Now I have a new smart meter can I login and still do the trial as I haven't actually tried the service yet or is my only option to buy a sub ? Thanks

@"Stuart1"#p9428 We sorted the trial out for you. But looks like our Growatt web API is erroring when we send the instruction, see our detailed log below. [URL=https://imgapi.wonderwatt.com/i/d7KcvhV.png][IMG]https://imgapi.wonderwatt.com/i/d7KcvhVh.png[/IMG][/URL] Can you set schedules via the ShinePhone app or Growatt desktop dashboard?

Yes I can. I have a charge schedule set up on my Growatt desktop dashboard.

@"Stuart1"#p9433 We are using the exact same APIs. What is your inverter model pls?

Its a Growatt MIN 6000TL-XH and it failed twice today but it did say it did one but don't know what that means ?

Its also deleted one of my schedules on my shine app The afternoon one ? Please advise.

@"Stuart1"#p9442 Yes, it would overwrite one of your schedules. We use slot 3 I believe for Growatt.

So will the 13.00 slot work today or fail ? I had slot 1 slot2 and slot3 set up in my growatt app (see pic) but you have deleted the time schedule i had in slot 3 for 13.00 . So what should I have in [URL=https://imgapi.wonderwatt.com/i/hdwvf5M.png][IMG]https://imgapi.wonderwatt.com/i/hdwvf5Mh.png[/IMG][/URL] slot 1 and slot 2 or should they all be disabled so your side can work. Please advise.

@"admin"#p9445 Also why is slot 1 and slot 2 failing ?

Can Admin Contact me about ba sub Please

Stuart1

admin Also why is slot 1 and slot 2 failing ?

Stuart1

admin

Stuart1 Disable them all, so WW can manage it, yes. The reason you are getting failures is likely due to conflicts.

Stuart1

admin So will you charge over all 3 slots to keep battery charged only as much as it needs to make it cost effective. ? Please advise.

admin

Stuart1 WW uses one schedule at a time and updates that continuously with the next instruction a min or 2 before it is due.

You manage your schedules within WW itself, https://app.wonderwatt.com/schedules - or if on Agile or IOG, you would manage them in the relevant sections you can find within the navigation menu. Hope that helps!

Stuart1

admin Ok so you will continually update slot3 for all 3 cheap cosy charge windows ?

admin

Stuart1 Yes, as long as you have those set up in the WW schedules section.

Stuart1

admin Cool its all set up so let's see what the next 24 hours brings. Thanks.

Stuart1

Stuart1 Great so all 3 slots are now working. But can it be set within the slots to just charge the battery and when at set charge level it will stop charging and importing instead of importing for the full 3 hour slot. When I do it on the shine app slot 1 charge for 2 hours slot 2 charge for 1 hour and slot 3 charge for half an hour and that kept it topped up and running my heat pump all the time (24H). Is this possible ? Please advise.

admin

Stuart1 Yeah, you just change the time from/time to on your Schedules in WW to achieve what you want. 😃

Stuart1

admin oh...so its just like shine app I can just reduce the length of the time slots in the WW schedules ?

admin

Stuart1 in that way, yes.

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