Give Energy API to become Subscription Based

KristianS

amackayj My only caveat to agreeing with you would be if there is a possibility that the schedules would collide.... which they could feasibly during a Grid Event. And it is the last one set that wins.... So, if you had an Export event coming up with Axle, and a Charge Event coming up with WW - it can be a thing, then you might start Exporting via the Axle event, then WW may come along and set your Import schedule, then you would actually start Charging as soon as the instructions were sent.....
I do disable my Schedules if an Axle Grid event is inbound. So that I don't get any seesawing from my Inverter.

amackayj

KristianS I generally don't have an Import set up in WW when Axle is exporting, it's always when prices are highest, so this hasn't happened
The only thing is remembering to make sure the battery is fully or has enough charge before the event. I missed one and couldn't export when the time came

WW and Axle work very well together

KristianS

duplada This is no longer showing.... so maybe they fixed it.... !
I cannot see previous issues that have been resolved

duplada

KristianS yes it has gone now so assume it's has been fixed.

duplada

KristianS Keep us updated on the fix with Axle. As without it, it's more trouble than it's worth.

KristianS

duplada I will, but the guy I am working with on this is on Annual Leave this week [half-term?] and so said he wouldn't be able to pick up the next steps until his return or his colleague would, but I suspect, once a ticket is owned by somebody - and in this case it is a development requirement, then it will have to wait until his return.... I do believe they have more than 3 engineers working for Axle.... but I do not know this as fact!

duplada

A few users on the GE forums who have been using Axle for a while say they have blocked the API access to Axle after they signed up and didn't want their inverter settings messed with. Instead they just set an export schedule for the event times as notified the day before by email from Axle and set an appropriate discharge rate depending on their SOC % They say Axle have no issue with this and they get paid just fine as it is picked from their Smart meter. Still not happy with T&C's though.

admin

duplada The final option is if WW gets an API agreement with GE, though I asked @admin the question yesterday (above), what the intention is regarding this, but it would seem that we are in "head in the sand mode" at the moment

We’ll get in touch with GE and see if they consider just API access subscription tier as an option. We’ll post the response here once we have it.

duplada

admin Thank you.

duplada

I have a Dual AIO system with Gateway which doesn't have a Local GE App mode, as it is the Gateway that does all the communications rather than the AIO's like when only a single AIO is installed. You are permanently in Away mode with 5 minute updates. Therefore when GES (GE Software) expressed their intentions of a "Free" Local App mode, I asked them in April how this would work for Dual AIO customers. They replied as follows.

"Regarding your system not supporting local access - we're working on resolving that. In the meantime, any hardware that does not support local access will be provided with free cloud access so that you can continue to use your system."

So yesterday I decided to see what I could achieve in the GE Portal and the answer is not a lot. I can see the Dashboard overview but all cards are locked. I cannot see any of my historic data, I can however, select the remote control section and view command execution history.

If in the remote control section of the portal where you set you charge and discharge schedules I can alter settings but the minute I click the Apply Icon up pops the this is locked please Pay banner.

So for Dual AIO customers GES has not done what they said above. I do not trust these people. I am not prepared to be railroaded into subscribing by a group of 3 highway bandits.

They will not be in a job for very long if they don't come good on their promises. Very Amateur and unprofessional start to proceedings 😣

I can control my system with the Invertor Android App, or the BBC App, and WW for the next five days. So I will leave it at that for now.

GeeCee

Confused about the 7 days "thing", what have I missed? I thought I had 30 days to decide whether to take Premium, or not. Are you saying API support will be withdrawn after 7 days?

duplada

GeeCee Its 7 days grace period for API (Automation) such as WW without subscribing to give people time to subscribe. So if you are in your premium trial period your are good to go until the end of June, otherwise do something by next Monday evening or you may find your WW schedules don't run. Having said that there is no guarantee the way things are going that actually paying up will make things happen either.😂

GeeCee

duplada Thanks for this. Now I understand. I’ve subscribed. I don’t need to pay until 25th June; am using Local and Cloud access to the AIO inverter with no problems so far, but much slower; and could decide to ho down Axle route before then, and before paying my first sub to GE.

duplada

If you have the new app loaded I wouldn't test the "Restart Inverter" function. You couldn't make this stuff up could you, same old GE no thought, no testing, let's roll it out and see what happens. There are a number of users on the GE forums with reset inverters to factory defaults. Nice One GES.

https://givenergy.cloud/known-issues

KristianS

duplada OMG!!

duplada

KristianS No problem keep us updated.

warped-carpet

duplada
You are so right about logins; I had legacy and SSO accounts with different PW's. Having previously decided like you that 2FA is not necessary, I used my legacy PW for both accounts and bingo, I was in. My bad as they say.
Re Premium Tier, because I am a Hive+ subscriber for home heating where I can see my inverter, solar and battery status (but no control) on their app, they paid for my GE Premium Tier without telling me. Other Hive+ users please note if not aware.

duplada

warped-carpet they paid for my GE Premium Tier without telling me

That's handy, well done.

duplada

GeeCee If you are on Android you could download V4.0.4 https://apk.gold/search/givenergy and install that. Needs a bit of work with an installer That was last of the old GE versions. Then set your Android Phone not to update that App. I saw all this coming and turned off updates in January this year to the GE App. If you have GE SMART Plugs it has access to those also, which have been deleted in the new app. As long as you have a subscription it should work.

The new software from GE I have christened as "GivEnergy Sub Optimal" rather than "Givenergy Premium", as anything that bricks your inverter is definitely not Premium. 😂

GeeCee

duplada Unfortunately (on this occasion) I'm an iPhone user

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