Blog post explaining more details available here: https://www.wonderwatt.com/wonderwatt-introducing-our-subscription-model/ Your support and understanding is appreciated.

@"admin"#p4280 I know I've only been here a few months and the work you've done is excellent in my view. Hope it continues. However, we all knew a subscription model was coming.. I do have a couple of points though: 1) You probably out to pin this, or make it more prominent, otherwise a lot may miss it. 2) Could you clarify "Early Supporter"? 3) How do you pre-register?

@"MrMessy"#p4284 Thanks, anyone who signs up before the 1st of October will automatically qualify for the discount. And keep the discount. No need to do anything.

Probably a very dumb question, but I can't see where to sign up. Is there a link somewhere I haven't spotted?

@"NewbiS"#p4288 will be live in October, nothing to do just yet. Just giving users a heads up.

If you get a LOT of subscribers, could the price go down?😁

With a paid for service, are there any plans to support EV chargers? I know that there are EV tariffs like IOG but I am on Agile and have an Ohme EV charger that has an API. It would be really handy to be able to select Agile slots to charge the EV (and also to put a HOLD on the Solar battery).

OK so I used your service last autumn/winter and it was reasonable and made charging my battery during winter more efficient and less hassle I guess. However, I haven't used it since March as no need and won't really need to use it until later this month or early October. Appreciate your service was free up until now but I think you are vastly overpricing the product. You are proposing to charge £5.33/£6pm or £64pa and I just don't see the value. The service you supply is convenient not money making and staying with you will cost me money when I can set my Inverter to charge overnight manually and if I overcook it then the export is the same price as overnight import so no loss there (Octopus Flux). If your charge was one off or £10pa I might consider it worth it but I'm afraid you are going to loose most of your customer base at this rate. If you are going to stay with the charge you need to show that it will save more than the subscription which presently it doesn't Sorry to be negative, you clearly have put a lot of work into your service and it was interesting to use, but you need to do a 'customer cost benefit analysis' to work out its true worth not just dream up a fee that similar to Netflix or my mobile with nowhere near the value

@"johalareewi"#p4334 Currently Ohme doesn't seem to be integrated with Octopus directly, but it looks like Ohme have their own integration for Agile, no? If Ohme has an API that exposes the extra IOG slots that have been sent to the car, we may well be able to integrate with it. It depends on the demand for Ohme EV integration.

@"PeteC"#p4333 We'd be happy to get into break-even at the intended charges, to be honest.

Just wondering how this will work for me as I have two accounts to run two systems, One is linked to my google account and the other is linked to my nwife's google account.

Introducing our subscription model - October 2024

KristianS

Is there an opportunity to do a broadcast email to your enabled user base - via their google email addresses - just to let them know?

admin

KristianS Possibly, though we're quite conscious of not unnecessarily sending (potentially) unsolicited e-mails.

KristianS

admin
Agreed, but as I am seeing lots of feedback that people are not seeing it at all, maybe a single email to inform would be a compromise

binding51

Can i ask why is subscription page in $ instead of £

admin

binding51 It's determined based on your browser language settings, it may be that you have it set to en-US, rather than en-GB.

If you change the language locale for your browser to British-English, you should see GBP.

Pourl

Ban The Spam. It will become self evident to the visually challenged in a week!

admin

Pourl Yeah, tricky balance. Half the users will be annoyed by mass e-mail, the other half will complain on day 11 asking why their Schedules are paused and why they were not told, despite the notification on Home screen and the new Subscription menu item.

And if we send the e-mail, some will miss that anyway!

Pourl

admin
Welcome to the capitalist/commercial world.🤣

Huey

Annual subscription paid.At less than 15p per day, that's got to be worth it! Thanks and keep up the great work!

admin

Huey Thanks very much, and keep the suggestions for improvements coming!

johalareewi

Subbed for a year. I notice the sub will auto renew to my CC. Is there an option to turn this off somewhere?

admin

johalareewi Thank you.

We need to look into this with our Payment provider and if feasible, will provide an option on the Subscription page to toggle this on or off.

admin

johalareewi At the bottom of your email "Your subscription to Wonder Watt", there is a Cancel subscription link.

This will cancel the auto-renewal, whilst keeping it active until the sub end date.

Shockwave

admin I will more than likely use the paid service but probably not if we cannot stop auto renew. Auto renew should be an option only

admin

Shockwave Yep, see the info above. You can cancel the subscription straight afterwards via the confirmation e-mail using the "Cancel subscription" link, which will result in no auto-renewal.

Once you've done that, you will receive an e-mail like this:

johalareewi

That link is not very intuitive.
It says "your subscription will be cancelled" not "your subscription will not auto renew".
When you click the link it says
Cancel subscription
We're sad to see you go!
Are you sure you want to cancel your subscription?

Clcik yes and it says
Your subscription has been cancelled successfully.
We have emailed details of your cancellation to you.

But you are correct in that the email says the sub will expire next year.

admin

johalareewi Agreed. But this isn’t our text, but the payment provider Paddle. You’re right this could be clearer. We’ll flag it up with them, thanks.

I mean technically, it is correct, right, you have cancelled the subscription, part of a subscription is an automated renewal, else it isn't a subscription.

4watts

Just Subscribed and looking forward to seeing solar forecast integration for agile.
I look at the activity log each day to see the forecast and adjust the charge slots accordingly so automaton would be great.
However when any slots are below 6p I am happy to fill my battery and send any excess back at daytime flux rates. It would be good if that option was in the settings.

Ps just paid my annual fee as I can see how much you have put into this project. It's a bit of a neich product so the number of users will never make you a fortune so appreciate your effort even more. Keep up the good work.

admin

4watts Thank you. First stop will definitely be displaying today’s and tomorrow’s kWh predicted forecast.

Jc73uk

I only have 1 export schedule as my solar array is only 3.6kw. I have enjoyed using the service which has managed my 1 export schedule during 4pm to 7pm, but i don't generate enough electricity to justify the paid tier. Wish you had a free tier for 1 schedule to keep users aware of the product and generate referrals. Good luck and its been good whilst it was free. All good things come to an end it seems :( BTW, I was completely unaware this change was coming. I had not received any email and just by chance I logged in and saw it. You really need to send a email to your user base to keep them informed.

admin

Jc73uk Yeah, there may be something to explore in terms of Free tier, but in all fairness it just complicates matters all the time in terms of which features should be free or paid for when we add new features. We prefer to not have that headache.

Booji

Jc73uk Same here. Have only had a battery for a few months and got a 4kw array. I only have one discharge over the 4 to 7 pm and charge 2 to 5 if I don't think I'll get enough off solar during the day. I've only used Wonder Watt or a month and so far I've done manual triggering. Not sure I'll keep it when the trail ends but will see.

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