Hello,
Same as @Gazzagreen here too. I set up the export in good time and was monitoring what my setup was doing using the excellent " Inverter " app from bbcbasic.co.uk which I have running permanently on an old iPad that I keep on the sideboard. I gave it a few minutes after 18:00 to see if it would kick in, then I set it up to start at 18:10 using the Givenergy cloud.

    KevinD Right, but unlike with @Gazzagreen - it doesn't look like we sent any discharge instruction. Was the SOC value condition met? And how many mins in advance did you set it up? Was it 1 min away, or say 5?

    Export function runs every 5 mins, could be that because you set it up so close to it being ran, it was missed out.

    We'll look through some logs too. Update: can't find a discharge instruction, so that sort of confirms this is a due to the interval.

    We will have a look and see if we can bring that interval for export checks down a bit. Regular charging scheduler checks every 4 mins by the way.


    My battery percentage was about 96% due to being out a great part of the day, coupled with an unexpectedly bright day for Solar.

    I set the export schedule up at about 13:30

      KevinD Will do some digging, and report back in the morning!

      I can help you test it tomorrow if you need, I'm in and out all day though as I do a delivery job in the mornings and out to family dinner in the afternoon. But I am about now and then while waiting for a job on the app. Don't mind setting up some exports for 5 minutes or so. See if we can get it to start and finish correctly. It has worked in past so will be something small.

        another random one, can you tell why my 0530 slot didn't activate last night? I had a big block of charge from 0200-0500 then a gap then one more scheduled for 0530-0600 but no instruction was sent for that last 30 min slot that I can see on the activity log.

        I had a block of charge earlier in the night then one at 04:30 that didn’t run as well.

        I had one charge block from 1am to 7am and all went well for me :) 👍

          Mine worked as expected too.

          OK, so there was a rollout around 3AM this morning for additional logging and diagnostics, which caused a few hiccups and affected some users, some for charging, and equally export.

          Fix being deployed now.

          A recurring problem I’ve seen is charge-slots being missed when the SoC of my battery is greater than 80% (is this % user configurable?), then my car charger kicks in & dumps the contents of my house battery into the car, instead of continuing to use subsequent cheap half-hour slots. This isn’t strictly a WW issue, but the hold charge idea suggested above, would provide a neat work around. At present I can temporarily increase the min. SoC in my Growatt portal to 100%, to stop any discharge while the car charges, but this is hardly a practical solution going forward, as I always forget to reset the min. SoC to 10% after, so we can use the battery again!

          I assume other Agile users with both house & car batteries to charge must have come across this, when the car takes longer to charge than the house battery and WW has selected non-continuous slots?

            Giles Yeah - thanks for this, we are working on this hold-charge solution for gapped slots within your Agile charge window. Might be a week or so away, tops.

            Just to report a successful scheduled export this afternoon after the failure a couple of days ago. Only a test slot of five minutes but all went perfectly 👍

            admin
            I have just noticed that the house was still being supplied by the grid, " ECO " not having been re enabled at the end of the discharge period. I had to go into inverter settings to enable it.

              KevinD I noticed my inverter also had eco turned off this afternoon. Note I didn’t have any force export scheduled slots today (but did try and use it unsuccessfully yesterday as others have posted), after my missed half an hour charge slot this morning I used the quick settings in the giv app to top up the battery for 30 mins and I think all day the usage has been just solar & grid (I’ve been out all day so not watched it a great day).