Hi, I note that my GivEnergy AiO is now charging the battery outside of the windows set in the WW APP - why?
I have ECO set on the AiO and Slot 1 is from 0:00 to 0:00

You cannot have a 24 hour window. Some do 00:00 to 23:00, others like me do 00:00 to 16:00. It's because each published day the prices finish at 23:00. There is a technical reason but I cannot remember while on mobile

    KristianS I think I might be confused over the slot settings. On the GivEnergy AiO the Slot 1 resets to from 0:00 to 0:00 even though I changed this to from 0:00 to 23:00. The same terminology is used on the WW APP. I did have a slot from 19:00 to 0:00 which I have now changed to 19:00 to 23:00. Is this what you were suggesting?

      Steve1
      Possibly. My suggestion would be to not try and do anything in the GivEnergy portal for management of charging or discharging - or the app for that matter and let WW do everything you need. It will cause conflicts and weird behaviours

      I would recommend resetting your GivEnergy back to defaults and then driving all slots through the WW portal.

      Then build one, or more, Agile Charge Window sessions to control your device
      Two as an example

        KristianS Thanks. I managed to get the AiO to discharge to the house between 16:00 hrs and 19:00 hrs (I think by setting this window on the GivEnergy DISCHARGE option. However, the AiO has ignored the WW battery charging setting for later tonight and has started charging the battery from the grid from 19:00 hrs (possibly due to conflict between the AiO APP and the WW APP?).

        So will give your suggestion a trial.

        One thing, on the WW APP how do I get the AiO to supply the home between 16:00 and 19:00 hrs from the battery?

          Steve1 One thing, on the WW APP how do I get the AiO to supply the home between 16:00 and 19:00 hrs from the battery?

          That should be achieved by having Eco mode toggled on in Giv. We don't touch Eco for charge instructions and depending on the type of Giv inverter generation and user settings, we tend to revert to Eco after export (to grid) instructions.

          In other words, you shouldn't need to do anything, apart from have Eco toggled to On in your Giv app.

            Steve1
            I have never had any time setting set on the Timed Discharge window

            That is not necessary.

            Any conflicts should be removed by performing a full reset.

            Once that is done, then any charging slots selected by the Agile charging window will take over. Every other of the 48 half hour slots will be in Eco mode which will mean not pulling from the grid

            admin So I am still confused. With ECO set on the AiO the AiO seems to select charging windows that I have not selected in the WW APP, so what value is the WW APP performing if ECO ‘does its own thing’? Surely the whole point of the WW APP is to be able to select the cheapest Agile windows for charging the battery? My understanding was that the WW APP would control the Agile windows for charging the battery (and not the ECO mode on the AiO).

              Steve1 That is what is happening. WW will select the cheapest slots for you as long as you have an Agile charge window set up (and active) say 00:00-23:00, or you may split them up in multiple charge windows - it’s up to you, and then select number of half hour slots you want WW to select within that period.

              Regardless of all that, Eco setting should be set to on by default on your Giv inverter if you want to service house load in between charge or export slots.

                Steve1 Your understanding is correct. By just setting charge windows, the Eco Mode will not be affected. If you use 'Hold' = On, then between charging slots, your AIO Eco Mode will be disabled, providing you have enabled that in the advanced settings page:

                If you have not enabled 'Hold' then this can be ignored - either way, that won't cause your AIO to charge regardless of that setting.

                If your AIO is charging outside of your selected slots as your Charge Windows settings on the Agile page dictate, then you must have some other influence at play. And it has nothing to do with 'Eco Mode'
                Eco Mode is just to enable the house load to draw from the AIO when not actively 'charging'. Something must be controlling your AIO external to WW. Thus my suggestion is to reset everything.
                Is it possible you have set anything else up, like Octopus R&D or some other automation, like the one in the GivEnergy portal?

                A reset won't take these out of the equation
                If you are able to paste a copy of your GivEnergy logs - maybe we could decipher what is driving your AIO to behave unusually.

                • Steve1 and 6 others replied to this.

                  KristianS thanks. It’s becoming clearer how the GivEnergy AiO on ECO and the timed Agile slots on WW work together. One further point of confusion I have is regarding SOC Target and SOC Less than settings on the WW APP. I assume that the SOC Target is the 100% of battery capacity to be achieved within a given window, but not sure exactly what the SOC Less setting relates to - I assume that the battery charging only happens within a given window if the battery capacity falls below this value in said window. Is my understanding correct? As I want the battery to be fully charged in my window between 12:00 and 16:00 hrs (so as to provide battery to home between 16:00 and 19:00 hrs) I assume in this window I need to set the SOC Target to 100% - but what value should the SOC Less setting be?

                  KristianS I did play with some other 3rd party APPs when the AiO was first installed before settling on WW. I believe I had deleted all of the inks to the AiO from these APPs, however, now you mention this, how can I be 100% sure? Is there an easy way to check?

                  KristianS so should i have Automations set to Off in the GivEnergy settings?

                  admin one further observation is that our Smart meter needs a reboot from Octopus. They say that currently they are unable to see all my half hour energy usage on Agile (even though I can see them at my end). Not sure if this relates to some of the ‘issues’ I have been observing

                  KristianS these are my current settings on the AiO and WW APP




                  First question - if I select the Eco Off Mode to On (as you suggest), I assume this would apply to all WW windows regardless of whether Hold charge is selected in a given window?

                  The logic of my WW windows is as follows;

                  Night - want the battery to be fully charged by 06:00
                  Morning - want to use battery or grid or solar (whichever is cheapest option?)
                  Afternoon - want the battery to be fully charged by 16:00 to provide energy to the home between 16:00 and 19:00
                  Evening - want to use any capacity still in the battery before using the grid. If battery gets deplenished don’t want to recharge it in this window (use the grid)

                  Please note that once the Agile rates are available on the WW APP I manually select the slots I want by editing them

                  Hope this makes sense - any comments appreciated

                    KristianS

                    So to highlight my confusion. The battery is supplying energy to the house BUT the battery is at 28% and I had set the SOC on the WW APP to 50% for this window.

                    KristianS Hi Kristian, I have toggled the Eco off hold to ON (as you suggested). My understanding is that this is required to be ON to allow any WW charging windows set with the option Hold charge Yes to work properly.

                    KristianS Hi Kristian, toggling the Eco off to ON seems to have done the trick - the AiO is now following my WW APP selected slots and whether to hold the battery between slots within a window (or not). Many thanks.

                    My only remaining uncertainty regards what the SOC less and target percentages mean and what they should be set at?

                    I believe the target is the % charge of the battery to try to be achieved - is this correct?

                    The SOC less value I believe is the minimum % charge remaining in the battery before it starts to recharge - is this correct?

                    Many thanks again for all your help, it is/was greatly appreciated