johalareewi At the bottom of your email "Your subscription to Wonder Watt", there is a Cancel subscription link.

This will cancel the auto-renewal, whilst keeping it active until the sub end date.

    admin I will more than likely use the paid service but probably not if we cannot stop auto renew. Auto renew should be an option only

        Shockwave Yep, see the info above. You can cancel the subscription straight afterwards via the confirmation e-mail using the "Cancel subscription" link, which will result in no auto-renewal.

        Once you've done that, you will receive an e-mail like this:

          That link is not very intuitive.
          It says "your subscription will be cancelled" not "your subscription will not auto renew".
          When you click the link it says
          Cancel subscription
          We're sad to see you go!
          Are you sure you want to cancel your subscription?

          Clcik yes and it says
          Your subscription has been cancelled successfully.
          We have emailed details of your cancellation to you.

          But you are correct in that the email says the sub will expire next year.

            johalareewi Agreed. But this isn’t our text, but the payment provider Paddle. You’re right this could be clearer. We’ll flag it up with them, thanks.

            I mean technically, it is correct, right, you have cancelled the subscription, part of a subscription is an automated renewal, else it isn't a subscription.

              Just Subscribed and looking forward to seeing solar forecast integration for agile.
              I look at the activity log each day to see the forecast and adjust the charge slots accordingly so automaton would be great.
              However when any slots are below 6p I am happy to fill my battery and send any excess back at daytime flux rates. It would be good if that option was in the settings.

              Ps just paid my annual fee as I can see how much you have put into this project. It's a bit of a neich product so the number of users will never make you a fortune so appreciate your effort even more. Keep up the good work.

                I only have 1 export schedule as my solar array is only 3.6kw. I have enjoyed using the service which has managed my 1 export schedule during 4pm to 7pm, but i don't generate enough electricity to justify the paid tier. Wish you had a free tier for 1 schedule to keep users aware of the product and generate referrals. Good luck and its been good whilst it was free. All good things come to an end it seems :( BTW, I was completely unaware this change was coming. I had not received any email and just by chance I logged in and saw it. You really need to send a email to your user base to keep them informed.

                  4watts Thank you. First stop will definitely be displaying today’s and tomorrow’s kWh predicted forecast.

                    Jc73uk Yeah, there may be something to explore in terms of Free tier, but in all fairness it just complicates matters all the time in terms of which features should be free or paid for when we add new features. We prefer to not have that headache.

                      Just subscribed but I do have a slight issue. In my control panel it said that my trial ended on 10th October. So rather than having to remember to subscribe on that day I did it today. Now you have my subscription ending on 7th October next year doing me out of 3 days of using your service. Surely the subscription should take over as the trial ends

                        All signed up with an annual subscription .... noticed that on the email confirmation it states: "Your subscription will renew at £54.00 every year" so does that mean there will never be any price increases! 😃

                          MikeC Hard to predict the future, but our aim for now is to keep it at that price for the annual sub, yes. :-)

                            Jc73uk Same here. Have only had a battery for a few months and got a 4kw array. I only have one discharge over the 4 to 7 pm and charge 2 to 5 if I don't think I'll get enough off solar during the day. I've only used Wonder Watt or a month and so far I've done manual triggering. Not sure I'll keep it when the trail ends but will see.

                                Booji Yeah, that's fair enough. Different users have different use cases and tariffs.

                                  Have you considered different plans based on feature usage?
                                  I'm like @Booji , where I only use a static charge and discharge to match Octopus Flux, I don't intend to use any more advanced features.